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RETURN POLICY

ITALY & INTERNATIONAL RETURNS

You may return any item within 28 days of receipt for a full refund (excluding shipping cost) provided that the item is in its original, unused condition. Unfortunately at the moment we don’t provide a return service, so all returns will be at your own expenses.

Shoes should be returned in the original shoe box and with all the original content. Please, make sure you include the return form filled with all requested information. It’s very important to insert this data in the parcel as we are not able to refund anonymous packages.


TO MAKE A RETURN, SIMPLY FOLLOW THE STEPS BELOW:

- Fill the Return Form that you found in your parcel

- Pack the item in its original shoe box and include the filled Return Form

- Place the shoe box in its original shipping bag or in an alternative shipping box/bag

- Make sure you remove/cancel the old shipping label

- Take your parcel to any Post Office counter and deliver it to the address below:

ENPOSH

Via 4 Novembre N.50, 
Polignano a Mare, 70044 (BA) 
Italy

- Request the proof of postage

- Keep with you the proof of postage until we accept your return and issue the refund.
     
    All goods will be inspected on return. The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!

    We are not responsible for any items that get lost on the way to us, so we recommend you obtain proof of postage and keep it until we have approved and released your refund.

    Italy: Please allow up to 8 working days for your return to be processed.
    All other countries: Please allow up to 15 working days for your return to be processed.


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